User Registration and Profile Management:

Sign-Up/Log-In : Options to register or log in via email, phone number, or social media.

Profile Management : Users can update their personal information, payment methods, and preferences.

Booking Process

Location Services : Integrated GPS for real-time location tracking and accurate pickup points.

Ride Options : Multiple ride options including standard, premium, and shared rides.

Fare Estimate : Real-time fare estimation based on distance and traffic conditions.

Booking Confirmation : Immediate confirmation with driver details and estimated time of arrival.

Real-Time Tracking

Driver Tracking : Live tracking of the assigned taxi on a map.

ETA Updates : Real-time updates on the driver’s arrival time.

Payment and Invoicing

Multiple Payment Options : Support for credit/debit cards, digital wallets, and in-app payment systems.

Auto-Pay : Automatic payment processing with option to tip drivers.

Invoicing : Detailed ride summaries and receipts sent via email or accessible within the app.

Safety Features

Driver Verification : Comprehensive background checks and vehicle verification.

SOS Button : Emergency button that alerts authorities and contacts pre-set emergency contacts.

Ride Reviews : Option to rate and review drivers, providing feedback and enhancing accountability.

Customer Support

In-App Chat : Direct messaging with customer support for immediate assistance.

Help Center : Comprehensive FAQ and support resources available via the app and web.

Admin Dashboard

Driver Management : Tools for onboarding, monitoring, and managing drivers. Analytics: Data-driven insights into ride metrics, user behavior, and financial performance.

Incident Reporting : System for managing and addressing ride issues or complaints.